Testimonials

Today my boyfriend and I got the keys to our very first home and this would not have been possible without Jo and Wendy at Mackenzie Jones. They have both been extremely helpful throughout and continuously updated us with each part of the process. They were always happy to answer any questions we had, especially with this being our first purchase. Thank you both for all your help, we will definitely be recommending Mackenzie Jones!
KF (First Time Buyers)
I would like to thank Mackenzie Jones solicitors for handling our house purchase. A special thanks to Sara Parry for making the purchase stress free, friendly, quick and very efficient on all the matters that cropped up. I would highly recommend the company.
GP (House Purchase)
I want to thank the company for helping me out in purchasing the house, especially Sara Parry who made the whole process to run as smoothly and efficiently as possible. Thanks again for the help.
ST (House Purchase)
The team were brilliant, we bought and sold two homes while living overseas so we did everything by email. Their communication was excellent and we completed in super quick time. Thanks Sara Parry and Rachael Jewkes, you were stars!
FU (Buying & Selling Houses)
Buying a house is a stressful process. All this however was made a whole lot easier by the service received from Kate and Wendy at Mackenzie Jones. Kept in the loop throughout, swiftly dealt with any issues and easily contactable. Would happily recommend to anyone.
Ps. Don't forget the bottle of Malbec at the housewarming!
LP (House Purchase)
Fabulous, completely stress free! Our solicitor, Sara was lovely but to be honest we hardly had to talk to her as she was so pro active and on the case. Would highly recommend!
CA (Conveyancing)
Thank you so much again for helping us through the bumpy process of selling and buying properties. We have used your services in the past and will do in the future. We would not hesitate in recommending you to anyone.
SC (Conveyancing)
Just want to thank you Lowri in the Chester office for helping to make our house purchase go without a hitch! The service we received was prompt, efficient and we were kept informed along the way.
GC (House Purchase)
Sara and Rachel provided me with an excellent service during my recent house sale. They were friendly and professional, and kept me up to date throughout with frequent calls and emails. Very happy with the service provided.
PD (House Sale)
Good service, albeit via email and phone, but it was a fairly easy process all made easy thanks to Sara.
AK (Conveyancing)
I have used Mackenzie Jones Solicitors on several occasions for a variety of reasons from a House Purchase to Probate to Accident damage & Compensation claims and have found their services to be of the highest professional standard, maintaining the highest level of integrity and confidentiality throughout.

The company has a "can do" attitude and is extremely focused on producing the best result for their clients. On all occasions we were kept fully informed and up to date with progress and timescales involved whilst maintaining the highest level of integrity in all their dealings. It is a credit to the directors that all their staff have the same attitude towards their clients. I would certainly recommend Mackenzie Jones to anyone.
RH (Professional Service)
It's true what they claim about Sara and Mackenzie Jones, they are the ones to engage on any legal matters and house purchases & etc. Excellent service , good communications (that's important) and polite with it too. I would recommend them if your are in need of a solicitor.
EP (Property Transaction)
It was a pleasure to have Sara Parry working with us on our house purchase. Sara always responded quickly and kept us fully up to date - by far the best solicitor I have ever instructed. I would not hesitate to instruct Mackenzie Jones again and I would absolutely recommend them to anyone. Many thanks to everyone there and especially Sara.
LG (House Purchase)
Great friendly and helpful team at Mac Jones. Buying a house was more stressful than it needed to be, but Mac Jones were incredibly patient and helpful and by the third house choice I was finally in. Really appreciated all their help.
KC (House Purchase)
Thank you Sara for all your hard work and your patience. I know I wasn't an easy customer but you handle it very brilliantly.
KC (Conveyancing)
Sara Parry has helped us in every way possible during the purchase of our property, she was always available and was always willing to help. I am extremely pleased with the service provided by Sara. I would definitely recommend Mackenzie Jones.
WR (Property Purchase)
Me and my hubby and our toddler purchased a flat. Just want to say a big thank you to Lowri Jones and Anna Elizabeth for their help. You guys are an amazing team and did everything on time. Thank you once again.
DA (Flat Purchase)
My partner and I have just bought our first home with the help of Mackenzie Jones and in particular Sara Parry. I couldn't recommend Sara highly enough. She provided regular helpful updates, was always willing to explain anything technical to us and ensured that the move went without a hitch. She has a professional yet approachable demeanour and I will be recommending her and the firm to everyone I know who is looking to move home. Thank you again!
JG (First Time Buyers)
Excellent service and very supportive throughout! Anyone wanting a thoroughly professional service with a solicitor that genuinely looks after your wellbeing as well as offering a top class service. Mackenzie Jones is the place to go.
S (Personal Injury)
Brilliant service and assistance through out my house purchase, replies to questions and updates about the process were really quick and really easy to understand. I would recommend Mackenzie Jones to anyone who is purchasing a property.
BM (House Purchase)
I'd happily recommend Mackenzie Jones after they made the sale of a property stress free and completed ahead of schedule. Prompt and efficient service and we're appointing them for the purchase of another property.
LH (House Sale)
Just bought my first home with the help and support of Lowri and Anna. Great service! Very helpful, clear and straightforward with information, quick to respond. Thanks so much.
KS (First Time Buyer)
I just wanted to say thank you very much to Kate Gardner for your help and hard work arranging completion of my flat. I really felt like you kept me well informed and your advice was fantastic. It made the whole process a lot easier and I will wholeheartedly recommend you anyone I know who’s buying in the future.
SR (House Move)
The girls were amazing at helping us sort the purchase of our house (Kate Gardner especially). As we were first time buyers and it was through Shared Ownership (which made it more complicated) they made sure to hold our hands through the whole process, the communication we received from them was great and made us feel very relaxed that it was being dealt with and we could tell that they were committed to getting it through for us quickly so that we could be in before Christmas - even being happy to work on it in their own time!! Thanks ladies!
DJ (Purchase Feedback)
Mackenzie Jones Solicitors were the only people who would provide me with a quote without needing my full details. Their overall service was first rate. They were always understanding, supportive, helpful and prompt. Even when our main contact was unavailable we were dealt with either by someone else or were always replied to as we were told. I have already recommended Mackenzie Jones to my friends and will continue to do so. In a stressful situation, this is the first time when I haven't had to worry that I have been misunderstood by my own Solicitor or that I needed to worry about delays. Kate Gardner especially and Kristina Bates are a credit to the whole professional outlook of Mackenzie Jones.
LC (House Sale)
Excellent services given by Kate Gardner, would use you again, always helpful with all our questions and answers, thank you for a speedy result.
KAAH (Conveyancing)
Mackenzie Jones Solicitors have provided commercial law services to my business for over 12 months. Mairtin & Andy have always provided a great service and are extremely knowledgeable in all aspects of commercial legality. We are always kept up to date through excellent communication and can relax feeling confident we are in safe hands. On a personal note the team are fun to deal with and bring a great sense of humour - something very refreshing when dealing with technical legal matters! I would whole heartedly recommend Mackenzie Jones Solicitors to anyone
CC (Commercial Services)
The process of buying a house is never simple, but I have been pleasantly surprised at how brilliant your service at the Chester Office has been and the quality of communication throughout has been first class. Thank you.
NA (House Purchase)
I have used this firm several times because of the consistency in the quality of service they provide.

Throughout each case I was kept fully informed at every stage with both meetings and a written communication detailing the content of the meetings, and importantly, what would happen next.

I highly recommend this firm and would certainly use their services in the future.
AJ (Feedback)
I was involved in an accident in Afghanistan when serving in the Royal Marines. When I got back to the UK I went to see Richard Jones because he was recommended by a close friend of mine. Now my claim is over, Richard has become a friend. Throughout my claim he has been nothing but trustworthy, professional, understanding and caring. In times of distress he went beyond his duties as a solicitor for my personal needs. I am very pleased with my end settlement figure and recommend Mackenzie Jones Solicitors to everyone, confident in knowing they will receive the same service and peace of mind I have.
CR (Personal Injury)
The level of service we received from Mackenzie Jones was exceptional.

Richard Jones was informative, professional and there was great communication through all stages of the case. The support which we received at such a traumatic time was invaluable. I was extremely pleased with the outcome of the claim.

Highly recommended.
PJ (Road Traffic Accident)
Several years ago, I was involved in a horse riding accident that resulted in serious spinal injuries. I was admitted to the spinal injuries unit in Gobowen. Whilst there, I was visited by a member of staff from the hospital who was also part of the Spinal Injuries Association and who advised me to seek legal help due to the severity of the injuries sustained in the accident (which was caused through no fault of my own).

A member of staff from Mackenzie Jones Solicitors in St Asaph was contacted and came to interview me in the hospital. Anna Mills Morgan was assigned my case. Throughout the duration of the “battle” the members of staff in Mackenzie Jones were positive, supportive and helped me every step of the way.

Mackenzie Jones Solicitors fought for my rights from start to end, without ever once thinking of “giving up”. They sought the help of a confident and efficient Barrister, as well as the help from Doctors and Specialists from all over the UK. It did take a couple of years for the case to be completed, but it was well worth the wait. I was awarded the sum of £100,000.

Thank you Anna, and all those involved in Mackenzie Jones Solicitors.
EM (Accident Claim)
Outstanding and dedicated service from all the staff. Worked constantly to the highest of standards to gain the best result possible for me. I could not have asked for more.
VP (Personal Injury)
Seven years ago I had a terrible car accident in which I broke my neck, although scared and confused in my hospital bed one person came and set my mind at rest that person was Richard Jones from Mackenzie Jones. At various stages throughout my case I was constantly reassured as to what was happening who would be coming to see me and when. I have found Mackenzie Jones always very helpful and considerate to my needs, reliable with meetings, returning calls and with what they say will be done regarding my case. The office ladies are friendly and efficient and nothing is any problem they are very personal, considerate and polite at all time. I would recommend Mackenzie Jones to everyone.
SB (Road Traffic Accident Claim)
I consistently received a high level of professionalism delivered in an exceptionally friendly and efficient manner.

The support and advice I received throughout my case made the process far more bearable and resulted in a positive outcome.

Mackenzie Jones was recommended by a friend, and I would have no hesitation passing this recommendation on.
TC (Personal Injury)
I write to express my thanks and appreciation to your firm for the excellent and professional way my accident claim has been handled and brought to a satisfactory conclusion.

I would wish to bring to you attention the professional, informative and knowledgeable commitment provided by Kaye Jones, nothing was too much trouble for her and she made a difficult situation appear to be almost routine.

I thank her profusely for her help, assistance and guidance, she is a credit to your firm and I will have no hesitation in the future in recommending the suitability of Mackenzie Jones for legal matters.
TB (Road Traffic Accident Claim)